Terms & Conditions

Terms & Conditions

Welcome to IQ IT Global.

These Terms & Conditions (“Terms”) govern your use of the IQ IT Global website, products, and services available through https://iqitglobal.tech/.

By accessing our website, submitting an enquiry, creating an account, purchasing a product or service, or using our services, you agree to these Terms.

1. About IQ IT Global

IQ IT Global is a technology and digital solutions business providing services and products that may include:

  • Website development
  • Web application development
  • Software development
  • SaaS solutions
  • Mobile application development
  • UI/UX solutions
  • IT consulting
  • Digital technology services
  • Website maintenance and support
  • Software-related products
  • Other technology and digital services

The products and services available may change from time to time.

2. Eligibility

You must have the legal capacity to enter into a binding agreement under applicable law to use our website or purchase our services.

If you are using our services on behalf of a company or organization, you confirm that you have the authority to accept these Terms on its behalf.

3. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

  • Use the website for unlawful activities
  • Attempt to gain unauthorized access to our systems
  • Interfere with website security or functionality
  • Upload viruses, malware, or harmful code
  • Attempt to disrupt our services
  • Commit or facilitate fraud
  • Misrepresent your identity or affiliation
  • Copy or reproduce our proprietary website content without permission
  • Use our services in violation of applicable laws

We reserve the right to suspend or restrict access if these Terms are violated.

4. Products and Services

Details of our products and services, including features, pricing, deliverables, and applicable terms, may be provided through our website, quotation, proposal, invoice, or service agreement.

We make reasonable efforts to ensure that information published on our website is accurate and current.

We reserve the right to correct errors, update information, modify services, or discontinue services where necessary.

5. Orders and Service Confirmation

Submitting an enquiry or placing an order does not automatically guarantee acceptance.

An order or service will be considered confirmed when IQ IT Global accepts the order, confirms the service, issues an invoice, or otherwise communicates confirmation to the customer.

For customized development or professional services, the scope, deliverables, pricing, and timeline may be confirmed separately through a quotation, proposal, invoice, or written agreement.

6. Pricing

Prices displayed on our website may change from time to time.

The applicable price will be the price communicated or displayed at the time of purchase or confirmed in the applicable quotation, proposal, or invoice.

Applicable taxes, government charges, third-party charges, or additional service costs may apply where required.

7. Payment

IQ IT Global may accept online payments through third-party payment gateways, including Razorpay, and other payment methods made available on our website.

Customers are responsible for providing accurate billing and payment information.

A transaction is considered successfully paid when the applicable payment provider confirms the payment and the payment can be verified by IQ IT Global.

IQ IT Global does not intentionally store complete card numbers, CVV numbers, UPI PINs, banking passwords, or similar confidential payment credentials on its own servers.

Payment transactions may be subject to the terms, security procedures, and policies of the applicable payment provider.

8. Service Delivery

After successful payment and confirmation, IQ IT Global will provide the purchased product or service according to the applicable service description, quotation, proposal, invoice, or agreement.

Digital products and services may be delivered through:

  • Customer account
  • Email
  • Download link
  • Online dashboard
  • Website access
  • Software installation
  • Other agreed digital methods

For customized projects, delivery timelines may depend on project requirements, customer approvals, content, feedback, technical dependencies, and third-party services.

9. Customer Responsibilities

Customers must provide accurate information and any documents, content, access credentials, approvals, or other materials reasonably required to provide the service.

Customers are responsible for ensuring that materials supplied to IQ IT Global do not infringe third-party intellectual-property rights or violate applicable laws.

Delays caused by missing information, delayed approvals, unavailable access, or customer-requested changes may affect delivery timelines.

10. Changes to Project Scope

For customized projects, changes to the agreed scope after work has commenced may result in additional charges or changes to the delivery timeline.

Additional work may be discussed and agreed with the customer before implementation.

11. Cancellation and Refunds

Cancellation and refund eligibility depends on the product or service purchased.

For services that have not commenced, a cancellation request may be considered subject to the applicable quotation, invoice, or service agreement.

Where work has already commenced, refunds may be limited to the extent permitted by the applicable agreement and applicable law, taking into account services already provided, work completed, resources used, and third-party costs incurred.

For digital products, software access, downloadable products, or services that have already been delivered or activated, refunds may not be available unless otherwise stated in the applicable product or service terms.

Where a refund is approved, it will normally be processed through the original payment method, subject to payment-provider processing procedures.

Please refer to our Refund & Cancellation Policy for additional details.

12. Intellectual Property

Unless otherwise agreed in writing, IQ IT Global retains ownership of its pre-existing software, source code, frameworks, libraries, templates, designs, tools, processes, documentation, trademarks, and other intellectual property.

For custom-development projects, ownership or licensing of final deliverables will be determined by the applicable quotation, proposal, invoice, or written agreement.

Customers must not copy, resell, redistribute, reverse engineer, or commercially exploit IQ IT Global’s proprietary products or materials without authorization.

13. Third-Party Services

Our products or services may use or integrate with third-party software, APIs, hosting providers, payment gateways, plugins, cloud services, or other technology providers.

Third-party services are subject to their respective terms and policies.

IQ IT Global is not responsible for service interruptions or changes caused by third-party providers that are outside our reasonable control.

14. Account Security

Where an account is required, customers are responsible for maintaining the confidentiality of their login credentials.

Customers should immediately notify IQ IT Global if they believe their account has been accessed without authorization.