Privacy Policy

IQ IT Global (“IQ IT Global”, “we”, “us”, or “our”) operates https://iqitglobal.tech/ and provides technology, software, web development, digital solutions, and related online services.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, create an account, contact us, purchase our products or services, or otherwise use our services.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you use our website and services, we may collect the following information:

1.1 Personal Information

We may collect:

Full name
Email address
Mobile/telephone number
Billing address
Business/company name
Communication details
Account/login information
Information submitted through contact or enquiry forms
Information required to provide our products or services

1.2 Payment and Transaction Information

When you purchase a product or service from us, payment transactions may be processed through third-party payment service providers such as Razorpay or other payment providers made available by us.

We do not intentionally store your complete debit card, credit card, CVV, UPI PIN, net-banking password, or other payment credentials on our own servers.

Payment information is processed by the applicable payment service provider according to its own privacy policy, security requirements, and applicable laws.

Razorpay may collect and process transaction-related information necessary to process payments and prevent fraud.

1.3 Technical Information

When you access our website, certain technical information may automatically be collected, including:

IP address
Browser type and version
Operating system
Device information
Website pages visited
Date and time of access
Referring website
General usage information
Cookies and similar technologies

2. How We Use Your Information

We may use collected information to:

Provide and deliver our products and services
Process payments and transactions
Create and manage customer accounts
Respond to enquiries and customer-support requests
Communicate with customers about orders, services, payments, or accounts
Send important service-related notifications
Improve our website, products, and services
Maintain website security
Detect, prevent, and investigate fraud, abuse, or unauthorized activity
Maintain business and transaction records
Comply with applicable laws and legal requirements
Resolve disputes and enforce our agreements
Send marketing communications where permitted and where appropriate consent has been obtained

We collect and use information only for legitimate business purposes and as permitted by applicable law.

3. Payment Processing

IQ IT Global may use third-party payment gateways to process online payments.

When you make a payment through our website, you may be redirected to or interact with a payment gateway such as Razorpay.

The payment provider may process information such as your name, email address, mobile number, transaction information, and payment-related information for payment processing, authentication, fraud prevention, and regulatory requirements.

Razorpay states that payment-related customer information may include contact, transaction, and payment information and that such information is processed in accordance with applicable privacy and data-protection requirements.

IQ IT Global does not request or intentionally store your payment-card PIN, CVV, net-banking password, or UPI PIN.

4. Sharing of Information

We may share information with trusted third parties only when reasonably necessary to operate our business and provide our services.

These may include:

Payment gateway providers
Hosting and cloud-service providers
Email and communication providers
Analytics and security providers
Software and technology service providers
Professional advisers
Government authorities or law-enforcement agencies where legally required

We do not sell or rent your personal information to third parties for their independent marketing purposes.

Third-party service providers may process information according to their own privacy policies and applicable legal requirements.

5. Cookies

Our website may use cookies and similar technologies.

Cookies may help us:

Keep the website functioning properly
Remember user preferences
Understand website usage
Improve website performance
Maintain security
Analyze traffic and usage patterns

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

These measures may include:

HTTPS/SSL encryption
Access controls
Secure hosting practices
Authentication and account-security measures
Regular software and security updates
Limited access to personal information

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

Provide our services
Maintain business and transaction records
Resolve disputes
Prevent fraud and abuse
Comply with legal, tax, accounting, and regulatory obligations
Enforce our agreements

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal requirements.

8. Your Rights

Subject to applicable law, you may have rights relating to your personal information, including the ability to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of information where legally permitted
Withdraw consent where processing is based on consent
Request information about how your personal information is processed
Raise a complaint regarding our handling of personal information

To exercise an applicable right, contact us using the details provided below.

9. Third-Party Websites

Our website may contain links to third-party websites, applications, payment providers, or services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policy of each third-party service before providing personal information.

10. Children’s Privacy

Our services are not intentionally directed toward children who are below the applicable age of digital consent under applicable law.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

11. Marketing Communications

Where permitted by applicable law, we may send information about our products, services, updates, or offers.

You may request to stop receiving promotional communications by contacting us or using the unsubscribe mechanism provided in the communication.

Transaction-related and essential service communications may continue where necessary to provide our services or comply with legal obligations.

12. International Data Processing

Depending on the service providers we use, personal information may be processed or stored in India or other countries.

Where information is transferred across jurisdictions, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable data-protection requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices.

The updated version will be published on this page with a revised “Effective Date.”

We encourage users to periodically review this page.

14. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the processing of your personal information, please contact us:

IQ IT Global

Website: https://iqitglobal.tech/

15. Grievance / Privacy Requests

For privacy-related requests or complaints, please contact us using the above email address.

We will review and respond to requests within a reasonable period and in accordance with applicable laws.